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Privacy Policy


Last updated: 23.01.26
Everland Parties Pty Ltd is committed to protecting your privacy.
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Who We Are
Everland Parties ABN: 53 694 168 422

Email: contact@everlandparties.com.au
Website: everlandparties.com.au

2. Information We Collect 
We may collect personal information that you provide to us directly, including:Parent/guardian name
Child’s first name and age (for party planning purposes only)
Email address
Phone number
Billing and payment details (processed securely via third‑party providers)
Booking details (date, location, party selections)
Communications with us (emails, messages, enquiries)
We may also automatically collect limited information when you visit our website, such as: IP addressBrowser typePages visited and time spent Device information

3. How We Use Your Information
We use your personal information to:Process and manage party bookings
Communicate with you about your booking or enquiry
Provide customer support
Improve our services and website experience
Send relevant updates, confirmations, and (where consented) marketing communications
Meet legal and regulatory requirements

4. Children’s Information 
We collect limited information about children strictly for the purpose of delivering our services. This information is provided by parents or legal guardians and is handled with heightened care. We do not knowingly collect personal information directly from children. We do not publicly share children’s names or identifiable images without explicit parental consent.

5. Disclosure of Information
We may share your personal information with:
Trusted service providers (e.g. payment processors, booking systems, email platforms)
Event partners or venues where necessary to deliver your booking
Legal or regulatory authorities where required by law
We do not sell or rent your personal information.

6. Marketing Communications 
You may receive communications from us about Everland Parties, including updates or offers. You can opt out at any time by using the unsubscribe link or contacting us directly.

7. Data Storage and Security
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure.
Information is stored securely using reputable platforms and access is limited to authorised personnel only.

8. Cookies and Analytics
Our website may use cookies and similar technologies to improve user experience and analyse website traffic. You can control cookies through your browser settings.

9. Access and Correction
You have the right to access and request correction of your personal information held by us. To do so, please contact us using the details below.

10. Third‑Party Links
Our website may contain links to third‑party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.

11. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.

12. Contact Us If you have any questions, concerns, or complaints about this Privacy Policy or how we handle your personal information, please contact:

Everland Parties
Email: contact@everlandparties.com.au
We will respond to all privacy
enquiries as soon as reasonably possible.

By using our website or services, you consent to this Privacy Policy.
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